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职位信息 |
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职位名称: | 服务工程师 | 月薪水平: | 7500-13000 |
工作性质: | 全职 | 职位类别: | |
工作地区: | 太仓市 | 作息制度: | 双休 |
食宿情况: | [提供宿舍] | 招聘人数: | 3人(当前应聘1人) |
福利待遇: | [社会保险] [五险一金] [补充医疗保险] [带薪年假] [定期体检] | ||
工作描述: |
1. Provide desktop service for staff, including prepare/maintain PCs, telephones and printers etc.;为员工准备/维护电脑、电话、打印机等; 2. Answer IT inquiries phones and provide first line desktop support and troubleshooting;接听IT咨询电话并给予一线支持; 3. Assist end-users to resolve hardware and software issues reported through XJTLU Service Request System;协助用户解决通过XJTLU服务请求系统提交的软硬件问题; 4. Provide first line IT support for staff, such as set up, configure and troubleshoot network, computers, printers, and other peripherals;为员工提供一线技术支持,如设置,配置和诊断网络、电脑、打印机和其他外围设备的故障; 5. Provide first line support for classroom/computer room issues;为教室、机房问题提供一线服务; 6. Support campus events, teaching and learning activities;支持学校大型学术活动和会议; 7. Provide desktop service for students, including Software installation and consulting;为学生提供软件安装及咨询服务; 8. Perfect user documentation, FAQ and provide staff training;完善用户使用文档,常见问题解答以及提供员工培训; 9. Any other concerning IT works;其它IT相关工作; 10. Working time is shift:工作轮岗时间:Monday-Friday: 9:00-17:00 or Monday-Friday: 17:00-21:00 & Weekend: 9:00-17:00 Qualifications 1. Experience in maintenance, management, installation and configuration of user computers;具有维护、管理、安装和配置用户计算机的经验; 2. Fluent English skills;流利的英语能力; 3. Good interpersonal and communication skills;良好的人际关系和沟通技巧; 4. Team-working, transparency spirit, patience and interest in learning new technologies;团队协作精神,有耐心和兴趣学习新技术; 5. Willingness to learn in an international university environment; 具有在国际校园环境中学习的意愿。 6. Master Degree or above, majoring is not limited to Computer Science;计算机科学或相关专业硕士学位; 7. At least 3 years relevant working experience.至少3年相关工作经验。 |
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应聘要求 |
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学历要求: | 硕士 | 专业类别: | [电子信息类] [公安技术类] |
详细专业要求: | [计算机应用技术] [计算机软件] [计算机信息管理] [计算机网络] [电子商务] [通信工程] | ||
适宜性别: | 不限 | 年龄要求: | 不限 |
工作经验: | 不限 | 户籍要求: | 不限 |
外语能力: | 不限 | 计算机能力: | 不限 |
技能资质: | 不限 | ||
其它要求: | 不限 | ||
更多职位信息 |
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首次录入时间: | 2022-11-03 13:58:24 |