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职位信息 |
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职位名称: | Customer Service Representative/客服专员 | 月薪水平: | 面议或未公开 |
工作性质: | 全职 | 职位类别: | 客服类 |
工作地区: | 太仓市 | 作息制度: | |
食宿情况: | 有工作餐 | 招聘人数: | 1人(当前应聘0人) |
福利待遇: | |||
工作描述: |
POSITION SUMMARY Processing and supervising of customer orders. Customer contact and improve customer relationship. Coordinate between customer, production and support to fulfill customer requirements regarding quantity and dates. KEY ACCOUNTABILITIES Responsible for creating and maintaining new customers’ information, pricing information etc. in SAP system; Receiving customer order, creating and releasing order in SAP system; Coordinating production, logistic and other departments to meet customer QTY and shipment date requirements; Tracking the order implement as planned and ensure on time delivery; Customer monthly sales forecast release, to make a periodical update according to customer’s input; Statistics and report based on the customer’s requirements; Manage the documents of contract, enquiry, offer, and delivery records, etc.; Assist in other works required by the manager; Ensure TRIR & GSSF to reach yearly target. EDUCATION/EXPERIENCE Bachelor degree above; have >3 years working experience in order processing or similar; Professional verbal and written communication skills; Proficient with Microsoft office products - Outlook, Word, Excel, PowerPoint; Be familiar with SAP System. |
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应聘要求 |
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学历要求: | 本科 | 专业类别: | 不限 |
详细专业要求: | 不限 | ||
适宜性别: | 不限 | 年龄要求: | 不限 |
工作经验: | 3年 | 户籍要求: | 不限 |
外语能力: | 英语 良好 | 计算机能力: | 良好 |
技能资质: | 不限 | ||
其它要求: | 不限 | ||
更多职位信息 |
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首次录入时间: | 2018-02-12 13:44:52 |