滚动信息：Customer Service
[539997]
招聘单位：世泰科特种材料（太仓）有限公司
发布：[2017-04-20]
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职位信息 |
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| 职位名称： | Customer Service | 月薪水平： | 4000-5000 |
| 工作性质： | 全职 | 职位类别： | 客服类 |
| 工作地区： | 太仓新区 | 作息制度： | 双休 |
| 食宿情况： | 有工作餐 | 招聘人数： | 1人（当前应聘0人） |
| 福利待遇： | |||
| 工作描述： |
Main tasks of the position： Responsible for customer-related services through the entire inquiry / order process, such as pricing, customer order, order follow up, delivery, invoicing, shipping documents, complaints etc. to meet customers’ satisfaction. 1.Customer RFQ receiving from global sales team for both internal and external enquiries; manage the quotation process with each department to ensure the on-time quotation after internal review and approval. 2.Follow up with the customer orders and perform orders’ review with each department for production preparation, material purchasing, quality control, packing and shipping conformity; confirm the orders with customer within the required lead time. 3.Collect the customer orders’ data and maintain the sales order in SAP system accurately, ensure the system process smoothly with physical working flow. 4.Communicate with team for orders daily tracking, ensure on time delivery and confirm the shipment date change, technical, commercial and other issue with customers promptly. 5.Handle with customer’s complaint per company’s procedure and service standard. 6.Coordinate the reporting for customer activities between plant, sales manager worldwide and FPR central and provides administrative assistance to Sales Team as requested. 7.Admin support for China Sales team, not limited to reservation and transportation. 8.Complete other daily tasks assigned by superior Necessary qualification for the job: 1.Bachelor degree in either business/marketing or technical engineering background. 2.At least 1-3 years’ experience in multinational company for customer service or sales coordinator or other related position, familiar with ordering process and international trade. 3.Customer-oriented, outstanding communication skills and good time management ability. 4.Willing to work in pressure, good attitude, teamwork spirit. 5.Fluent English in both spoken and written 6.Skilled in MS office (Excel and PPT) 7.Experience on SAP system and basic accounting will be preferred. |
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应聘要求 |
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| 学历要求： | 本科 | 专业类别： | 不限 |
| 详细专业要求： | 不限 | ||
| 适宜性别： | 不限 | 年龄要求： | 不限 |
| 工作经验： | 3年 | 户籍要求： | 不限 |
| 外语能力： | 英语 熟练 | 计算机能力： | 熟练 |
| 技能资质： | 不限 | ||
| 其它要求： | 不限 | ||
更多职位信息 |
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| 首次录入时间： | 2017-04-01 15:45:12 | ||
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