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职位信息 |
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| 职位名称: | IT Helpdesk | 月薪水平: | 5000-7000 |
| 工作性质: | 全职 | 职位类别: | 计算机/网络类:技术专员 |
| 工作地区: | 太仓市 | 作息制度: | 双休 |
| 食宿情况: | [提供工作餐] | 招聘人数: | 1人(当前应聘18人) |
| 福利待遇: | [五险一金] [补充医疗保险] [免费班车] [带薪年假] [生日福利] [节假日福利] [年终奖金] [定期体检] | ||
| 工作描述: |
• Providing Level 1 technical support, including PC end-users, telephones, servers, and mainframe applications. • Offering technical advice, guidance, and informal training on hardware and software. • Install, configure, and maintain technical systems to support business processing requirements. • Provide technical support, assist in the evaluation of new products and services, and manage vendor service level agreements. • Install and troubleshoot systems to ensure the functional objectives of the business are met. • Implement and maintain system management software, as well as research, analyze, and implement software patches and hardware modifications to resolve deficiencies. • Perform capacity and resource planning by assessing risks and developing contingency plans. • Assist senior technical teams in performing root cause analysis, developing checklists for typical problems, and recommending procedures and controls for problem prevention. • Support and schedule opening systems installations and upgrades, as well as layered software packages, in accordance with established IT policies and procedures. • Assist with the configuration and maintenance of physical and logical components. • Monitor, analyze, and tune the technical system to achieve optimal performance levels. • Ensure compliance with established standards, policies, and configuration guidelines. • Schedules, installs, upgrades and maintains operating systems and software. • Routinely audits hardware and software to ensure compliance with established standards, policies, procedures, and configuration guidelines. • Implements and uses backup and restore techniques. • Mentors less experienced administrators on an ongoing and often formal basis. • Performs other duties as assigned |
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应聘要求 |
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| 学历要求: | 本科 | 专业类别: | [电子信息类] |
| 详细专业要求: | [计算机应用技术] [计算机软件] [计算机信息管理] [计算机网络] | ||
| 适宜性别: | 不限 | 年龄要求: | 23岁 - 35岁 |
| 工作经验: | 2年 | 户籍要求: | 不限 |
| 外语能力: | 英语 六级 | 计算机能力: | 熟练 |
| 技能资质: | 不限 | ||
| 其它要求: |
• Three years equivalent experience supporting Microsoft Windows computing platform. Minimum 3 years of working experience in the mid or large IT environment. • Working knowledge of Active Directory, Lotus Domino Server, Cisco Network, and VMWare、Hyper-V. • Hands-on experience in troubleshooting hardware and other physical devices. • Demonstrated project management skills. • Full energy to learn, understand, and apply new technologies. • Able to conduct research into issues and products as required. • Work independently and proactively to achieve established objectives with minimal supervision. • Proficiency in English. |
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更多职位信息 |
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| 首次录入时间: | 2024-07-01 14:58:41 | ||


